Nonviolent Crisis Intervention Instructor Manual

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Overview Nonviolent Crisis Intervention ® Flex is a blended learning program, which uses both online and in-person learning experiences. Online Session Classroom Session. Anywhere, anytime access to Nonviolent Crisis Intervention ® training. Online training includes basic definitions, concepts, and activities. Before attending the classroom session of the training, participants must complete online modules at their own pace. Participants can view online sections of the training on their computer or tablet. The Learner's Guide is provided to participants to support their online learning.

Physical interventions are taught in the classroom session only. Participants attend the classroom portion of the training prepared to discuss and apply concepts and models.

Physical interventions are practiced in the safety of a controlled classroom setting. Instructor role shifts from teaching new content to: Reviewing concepts and models. Leading discussions.

Facilitating activities and exercises. Teaching physical interventions and providing practice opportunities with feedback. Purchasing training materials Begin by purchasing participant seats to the online course. Purchase a participant seat for every staff member you plan to train. How to purchase seats. Open the. Log into the website with your Instructor account information.

Enter 'Flex' in Search Products. Select the number of seats you would like to purchase. Add to your shopping cart and complete your purchase.

What you will receive. You will receive an email confirming the number of participant seats you purchased. You will receive one Participant Job Aid via mail for each seat purchased.

Setting up your training After purchasing your seats, the Crisis Prevention Institute website can help you quickly register your participants. Registering participants. Open the. Select the My Classes icon. Select Nonviolent Crisis Intervention ® Flex from your course options.

Click the Add Class icon. Set up your class by completing Class Name, Date, and Instructor fields. Be sure to select the appropriate Market for scenarios, examples and images in the course that are relevant to your setting. Click submit. Adding a participant.

Click Class Name. Select the Add Participants icon. Enter Participant's Email.

(You can only enter one email per participant. We recommend using the participant's work email.). Enter Participant's First and Last Name. Click Submit. Accessing Flex course materials The materials listed below can help you facilitate in-class discussions and activities and help your participants apply their knowledge. Preparing your participants for training Maximize your participants' online learning experience by completing the following steps. Preparing your participants for training.

Send participants email invites 2-3 weeks before the classroom portion of the training. Advise participants to plan 2-3 hours to complete the online portion of the training. Provide your contact information. Remind participants to answer questions in their Learner's Guide as they complete the online modules. Inform participants that they must score 80% or higher to successfully pass the online quiz.

Ask your participants to complete the Flex online evaluation when they complete the online portion of the training. Notify participants of the date, time, and location of the classroom portion of the training. Remind participants to bring their completed Learner's Guide to the training.

Preparing for the in-class training To make certain your training is engaging and meaningful for your participants, complete the following steps. Preparing for the in-class training During the in-class session. Confirm you have a sufficient number of seats and Job Aids for each participant. Schedule the classroom portion of the training and make appropriate room and media arrangements. Send participants confirmation and reminder emails about the date, time, location, and expectations for the classroom portion of the training. Review the online modules to refresh your memory and connect online examples to classroom activities.

Review the concepts, activities, and exercises included in the Instructor Guide. Provide information about yourself and successes with Nonviolent Crisis Intervention ® training. Give details about your facility's goals and expectations concerning the training. Use your Nonviolent Crisis Intervention ® Flex Instructor Guide as your training resource.

Non Violent Crisis Intervention Cpi

Refer to your Instructor Guide to prepare classroom exercises and role-plays. Review the Flex Participant Job Aid, and use it to reference the models and Practice and Apply activities. Concluding and documenting your training Complete the following steps before, during, and after you document your training. Click to document your Flex training online. Required information. Provide each participant a post-test at the end of the training session (post-tests may be copied from Instructor Guide).

Non Violent Crisis Intervention Holds

Ask each participant to complete the course evaluation (course evaluations may be copied from Instructor Guide). Grade participants' post-tests. CPI recommends participants answer 80% of the questions correctly to successfully pass the post-test. Sign and distribute the Blue Card TM located in the back of each participant's Job Aid, and tear out the page for documentation. When you document your training, be sure to include the physical interventions omitted from your training in the comments section of the online documentation form.

Inform your HR or staff education department of content or physical interventions omitted from your training. Review course evaluations and plan your next training. Supplemental online resources All the information you need to provide a successful Nonviolent Crisis Intervention ® Flex training is available to download.

The American Psychiatric Association (APA) has updated its, including with new information specifically addressed to individuals in the European Economic Area. As described in the Privacy Policy, this website utilizes cookies, including for the purpose of offering an optimal online experience and services tailored to your preferences.

Please read the entire. By closing this message, browsing this website, continuing the navigation, or otherwise continuing to use the APA's websites, you confirm that you understand and accept the terms of the Privacy Policy, including the utilization of cookies. Preventing a Crisis Before It Happens: Principles of Nonviolent Crisis Intervention.

Tuesday, May 5, 2018. 1:30 p.m. Close your eyes and picture this: You are working in a community behavioral health agency, moonlighting in an ED, or maybe training as a fellow in a large academic psychiatry department. You come out of an office after hearing several loud voices outside and see a person (possibly a patient or a visiting family member) getting upset with the front desk staff about scheduling an appointment. The individual's behavior is becoming increasingly disruptive and is on the verge of becoming violent. Seemingly, every day we read or hear about violent incidents or other disruptive behaviors occurring in health care settings. It is widely accepted that early intervention and attempts at de-escalation can prevent many of these situations from escalating and becoming violent.

In addition, developing self-awareness of how our own behavior (verbal, nonverbal and paraverbal) may influence a developing crisis is critical to de-escalating a potential crisis. As a Crisis Prevention Institute (CPI)-certified instructor, I am excited to share with you aspects of CPI's Nonviolent Crisis Intervention® training. My goal for this training is to provide you with practical skills for managing and preventing difficult behavior. The foundation of this training is CPI's Crisis Development Model SM.

Manual

The model uses a series of recognizable behavior levels that individuals may go through during a crisis moment. It also teaches corresponding attitudes/approaches that healthcare professionals can use to de-escalate the disruptive/violent behaviors.

Instructor Manual For The Nonviolent Crisis Intervention Training Program

During this highly interactive session, you will explore how a crisis develops, learn how our own verbal, nonverbal and paraverbal behaviors can impact situations, and learn and practice through role-plays CPI's proven strategies for safely resolving situations at the earliest stages when confronted by anxious, hostile or violent behaviors. I encourage you to come and take part in this unique experiential session during the 2018 APA Annual Meeting.'

Moira Wertheimer, Esq., RN, CPHRM, FASHRM Assistant Vice President, Healthcare & Psychiatry Group of AWAC Services Company, a member company of Allied World This information is provided as a risk management resource and should not be construed as legal, technical, or clinical advice. This information may refer to specific local regulatory or legal issues that may not be relevant to you. Consult your professional advisors or legal counsel for guidance on issues specific to you. This material may not be reproduced or distributed without the express, written permission of Allied World Assurance Company Holdings, AG, a Fairfax company ('Allied World').

Risk management services are provided by or arranged through AWAC Services Company, a member company of Allied World.