• Citroen Berlingo Multispace
• Citroen Berlingo Bazar

’s Berlingo has been with us since 2008, although the name dates back to 1996 and the launch of the first generation Berlingo. The second generation, developed alongside the near-identical, benefited from a limited 2015 facelift that refreshed its looks and added more advanced Euro6 diesel engines. This improved refinement and fuel economy, but did little to bring the van up to the standard of more modern rivals. Equipment levels have improved too, especially in Enterprise trim, in an attempt to keep Berlingo in line with competitors such as the, the and. In many ways though this is just an attempt to disguise the fact that Berlingo is an aging design. The Citroen Berlingo is offered in L1 and L2 variants.

However unlike others in this class the two vans have different length bodies but an identical wheelbase. This means that the highest potential payload is actually available on the L1, rather than the longer L2 body, which is little more than an extra body section sitting behind the rear axle. Berlingo has a sister model based on the same platform called the and the van also forms the base for the versatile MPV. Most UK buyers will choose diesel power and that means the latest Euro6 1.6-litre BlueHDi common-rail injection engines. The good news is that these engines are smoother and quieter for the driver and more economical for the fleet owner.

The Euro6 units use Selective Catalytic Reduction (SCR) technology to dip under the emissions threshold. There's a 75bhp 1.6-litre BlueHDi, a 100hp model and a range-topping 120hp version. The 75hp motor comes with a five-speed manual gearbox while the more powerful engines get a 6-speed manual gearbox. The ETG6 6-speed automated manual transmission is a further option with the 98hp engine, while the 98hp and 120hp models can be had with Start&Stop technology to stretch a gallon of fuel even further.

Berlingo buyers can also choose a 96bhp 1.6-litre VTi petrol engine or an all-electric version, although the petrol version is restricted to the shorter L1 bodystyle. Trim levels range from the fairly basic X through LX and on to the top-spec Enterprise model, while there’s also an XTR+ version, which promises limited off-road ability with increased ground clearance and a clever electronic traction control system. All Berlingos come reasonably well equipped, with Teletrac Smartnav navigation and Trackstar vehicle tracking across the range. The top spec versions get a neat 7-inch touchscreen for DAB audio control and reversing camera if fitted, but still use the secondary screen for nav functions. Enterprise also comes with air conditioning and reversing sensors. Inside, Berlingo is impressively versatile, with a range of bulkhead options and seat configurations.

There’s also a crew van model, providing seating for up to five people, while a platform van Berlingo allows buyers to add bodywork to suit their needs. The Citroen Berlingo is one of the most efficient vans in its class. The most economical version is actually the 98bhp BlueHDi 100 with the ETG6 automatic gearbox - it returns 68.9mpg with CO2 emissions of 109g/km. The same engine with the manual gearbox manages 67.3mpg and 111g/km.

Every diesel engine in the Berlingo range exceeds the 50mpg mark but the petrol unit only manages 43.5mpg. Citroen also offers a Berlingo L1 Electric, which claims a range of 106 miles from a 12-hour charge through a domestic power socket. In addition, it has a quick-charging facility that can take the battery from empty to 80 per cent capacity in only 35 minutes. In 2017, this was joined by a new and larger L2 Electric, which is powered by the same 49kW drivetrain and boasts an identical range to the smaller version.

In response to customer feedback, all electric models are now supplied with a 16A Type 2 charging cable, compatible with the majority of public charging points. Image 3 of 8 Conventional diesel models have service intervals of 12,500 miles and 24 months which are on the short side compared to rivals. However, the Berlingo hits back with some of the lowest insurance groups in the small van market – as with the Peugeot Partner, the line-up ranges from groups 1E to 3E. The Berlingo Electric is an attractive proposition if you intend to make regular deliveries in London, as electric vans are exempt from the congestion charge. At £11.50 per day, or £10.50 via Auto Pay, the savings will soon mount up. Furthermore, Transport for London will introduce a £10 T-Charge from October 2017, payable by all vehicles which fail to meet the minimum exhaust emission standards.

With this in mind, a Citroen Berlingo Electric could make a great deal of sense. Berlingo Electric customers are also eligible for the Plug-in Van Grant (PiVG) which discounts the price of buying the vehicle. The PiVG covers 20% of the cost of the vehicle (including VAT) and could be worth in excess of £5,000 if used against the price of a new Berlingo Electric L2.

Electric vans are exempt from Vehicle Excise Duty (VED), delivering a saving of £230 per year compared to a conventionally powered van. Citroen also claims that maintenance costs for the Berlingo Electric are 30-40% lower than the diesel or petrol versions. All of a sudden, the starting price of circa £14,000 plus VAT and fees looks a whole lot more appealing. Buyers get a choice of bulkhead options with the Citroen Berlingo. A ladder-type arrangement is fitted as standard.

This sits behind the passenger seat, allowing owners to take advantage of the Extenso folding seat mechanism included on LX, XTR+ and Enterprise models, and arrange the passenger seat as they want it. A full-height steel bulkhead is available as an option, although Enterprise versions get this as standard. Citroen also offers a half-height steel bulkhead, with removable panels and a steel mesh upper section.

The removable panels work in conjunction with the Extenso seat – which folds flush with the floor – to increase the length of the load bay from 1,800mm to 3,000mm. If you regularly carry long loads, but don’t require maximum payload, go for the L2 model: fabricated sections extend the overhangs at the rear to free up extra space, although the van looks rather ungainly than the more common Berlingo L1 as a result. Alternatively, if you need to transport more than three people, you should consider the L2 crew van.

Image 2 of 8 It’s fitted with a clever combined rear seat and sliding bulkhead. This means whether you’re using the extra seating capacity or have folded the rear seats flat, a bulkhead is locked in place to separate the load from the passenger compartment. Trouble is, passengers using these seats don’t get a lot of legroom, and when the seats are folded, they limit the amount of adjustment in the driver’s seat. The load area is longer than in rivals like the Ford Transit Connect and Renault Kangoo, and comparable with the Volkswagen Caddy, although the Fiat Doblo Cargo and Vauxhall Combo can swallow longer loads. It’s a similar story for payload: the Berlingo can manage up to 896kg which is competitive with most rivals, but the Doblo Cargo and Combo offer payloads of up to 1,000kg and Ford’s Transit Connect delivers a similar carrying capacity. As the Citroen van can accommodate a standard Euro pallet between the wheelarches, even L1 models could carry two Euro pallets – payload and axle loadings permitting.

The side-loading door is not wide enough to squeeze a Euro pallet through, but as there is sufficient space between the wheelarches to load from the back, this doesn't matter. L2 models get twin sliding side doors as standard, while a tailgate is available as an alternative to the twin asymmetric rear doors – although most buyers are likely to stick with the latter, as they open to a full 180 degrees. An optional roof flap allows you to accommodate long loads, such as ladders, but this isn't available on cars with an offside side-loading door. It’s worth noting that the electric versions aren’t compromised in terms of load space, with the lithium-ion battery packs fitted beneath the load floor. Citroen now fits Electronic Stability Control across the Berlingo range along with Hill Start Assist, ABS and a driver's airbag. It's not the most comprehensive safety specification you'll find in the compact van sector with many rivals going further in their standard safety specification and offering a more detailed options list.

On the security front, you only get remote central locking and deadlocks on LX models and above while the alarm system is an option on all models. The Berlingo seems to have a reasonable reliability record, with mechanical components proving fairly durable – the oldest models have now seen long service and owners of the van or the Berlingo Multispace family car haven’t reported any serious problems. Performance from all versions of the 1.6-litre diesel is decent.

Citroen Berlingo Multispace

The 75bhp option isn't the quickest but it can cope reasonably well with motorway travel. The 98bhp version, however, is a better all-rounder evidenced by an 11.8s sprint time with 10.7s recorded by the range-topping BlueHDi 120. The refinement is also better with these more modern powerplants and they're well worth paying the extra for if you can afford it. While the six-speed EGS gearbox doesn't like to be rushed, it works fairly well in the Berlingo, making urban driving more relaxing. Ride quality is very good for a load carrier with very smooth progress regardless of the weight in the back. There's more body roll than in the sharpest-driving rivals but that's a trade-off many will accept in exchange for the comfy ride.

Image 5 of 8 The steering has a good weight and is direct enough, while the gear lever is well positioned and has a pleasant short throw action. There's quite a bit of noise and vibration making its way into the cabin, though, partly due to the lack of a proper bulkhead in the standard versions. It means that longer journeys can be more wearing than than in rivals with better insulation. The XTR+ model is designed with occasional off-road use in mind. It’s still only two-wheel drive, but the sophisticated electronic traction control system works well, improving grip in more difficult conditions by adjusting the power and braking individual wheels. Drivers can select the best setting for the terrain using a rotary switch that replaces one of the angled drinks holders in the dashboard.

The Berlingo cab isn't the roomiest you'll find in the compact van sector. A six-foot tall driver can just about find a comfortable driving position, but the limited seat travel and narrow footwell mean that very tall individuals will struggle.

If you go for the double passenger seat, the person sitting in the centre is likely to be very cramped as the gear selector mechanism is set into the base of the dashboard and restricts knee room. Still, the set-up is worth specifying for the extra seating flexibility it provides over short journeys. Controls are light and logically arranged for the most part, but the electric window switches are mounted on the dashboard rather than on the doors where you expect them to be - and the optional USB phone charging socket is hidden away in the passenger footwell. Although all models come with sat-nav, unless you opt for the higher spec versions it's an aftermarket system mounted on top of the dash rather than integrated into the main display screen. This seems like a missed opportunity now that a screen can be integrated into the dash. Storage options are plentiful, with a covered dash-top box ahead of the driver and a deep recess on the passenger side, plus door pockets and the horizontal bottle holders in the dashboard.

Places to put larger items are harder to come by and that's another area where the optional double passenger seat is useful and it comes with a flip-up base that hides a larger storage area. In general, the Berlingo interior is simply laid out and tough but it's starting to feel dated and lacks the quality feel of rivals like the VW Caddy.

Van dimensions Body style Height Width Length 625 L1 1,812mm 1,810mm 4,380mm 625 L1 XTR+ 1,842mm 1,810mm 4,380mm 850 L1 1,834mm 1,810mm 4,380mm 750 L2 1,834mm 1,810mm 4,628mm 725 L2 crew van 1,834mm 1,810mm 4,628mm Load area dimensions Body style Height Width Length Volume 625 L1 1,250mm 1,380mm 1,800mm 3.3m3 625 L1 XTR+ 1,250mm 1,380mm 1,800mm 3.3m3 850 L1 1,250mm 1,380mm 1,800mm 3.3m3 750 L2 1,250mm 1,380mm 2,050mm 3.7m3 725 L2 crew van 1,250mm 1,380mm 2,050mm 2.4-3.4m3.

Message from supplier: Includes Super Collision Damage Waiver (Super CDW) and additionally covers damages to windshields, front lights and damages to the paint of the vehicle caused by gravel or stones that hit the vehicle from a passing vehicle on a gravel road. It also covers damages to the chassis of the rented vehicle, such as to the exhaust system, gear-box and engine if the vehicle scrapes the surface of a regular road or on F-marked roads for those vehicles which are fit for such roads. 170 EUR Selfrisk / Deductible for for FWD, 2x4 vehicles. Message from supplier: SAAP (Sand and Ash Protection) Covers damage to the paint, windows, lights, plastics, chromes and wheels of the rental cars, caused by sand, gravel, ash, pumice, or other earth materials being blown onto the vehicle. In Iceland we can experience ash- and sandstorms in high winds, especially in the southern and eastern parts of the country.

Even a short drive in such conditions can cause considerable damage to cars. Insurance companies do not cover damage caused by ash-and sandstorms, therefore we offer our customers SAAP insurance to limit the cost of this type of damage. 700 EUR Selfrisk / Deductible for FWD, 2x4 vehicles. I was very pleased with our experience with Thrifty.

We rented the Citroen Berlingo for a week. It was the perfect size for 5 adults and had lots of room for luggage.

Did really well on gas as well. Customer service was very good. I called northbound prior to booking and they were helpful with answering my questions. My only suggestion would be to add another shuttle bus to and from Thrifty to airport. We waited about 15 minutes (both for pick up and return of car) for the shuttle bus and then almost didn't get on as it was extremely crowded. We were thoroughly pleased with Northbound's car rental service (using Thrifty). We had elected a Citroen Berlingo and received a comparable Peugeot.

Check-in and return at KEF Thrifty was effortless, and the car itself was in perfect condition / no issues. We chose Northbound for 3 reasons: 1) the prices couldn't be beat, and I had researched a ton 2) I finally found an agency that did not bundle insurances; I had arranged to use my Visa credit card for collision coverage, therefore I didn't want to pay extra for unnecessary bundled collision insurance and 3) they offered this sizeable diesel vehicle (like a compact minivan) which was comfortably spacious for a family of four with luggage while still not costing a fortune in fuel; plus the views from every seat.

A smaller car would have meant smaller windows for the backseat. I'm so happy we stumbled upon Northbound.is, I've already recommended them to others planning their travel, will continue to recommend, and will definitely use again when we return. Just an okay experience renting from Thrifty. Rented a Citroen Berlingo through Northbound.is for 14 days. Perfect size for 5 people with considerable amount of baggages.

Dealing with the front desk upon car pickup and return was a breeze. The reason why I rated only 3.5 was because, I think the adblue diesel additive wasn’t filled up properly and gave me a warning sign on the 10th day of driving.

Luckily enough, I’ve already covered most of the mileage in our itinerary when the alarm came on. Interesting enough adblue is not available all over Iceland and only sold in certain locations. Made me worry at some point.

Very positive, the process of getting the car and returning the car was fast and simple. Car was outside your rental office, no need to walk somewhere to get the car. Also the car was great to drive (you upgraded me to mazda cx-5) and was easily handled Iceland F roads. This was by far better experience than I had last year I was visitning Iceland also and rented a car from avis I think. They gave me a damaged 4x4 car.

It was a nightmare. With your company it was a very positive experience and will for sure for my next time in Iceland will rent from you:) thank you.

Our car rental experience went very smoothly from beginning to end. The car handled the every changing road conditions extremely well. We were able to fit our 6 passengers with all our luggage to and from the airport and it was very comfortable traveling around south Iceland without all the luggage. It cost us under $100 for gas for the 4 days we were there and we did a lot of driving! We did drive in some snow and icy road where there were 4 wheel drive cars off the road but were slow and steady and able to manage without a problem. The return process was under 5 minutes and easy to get the shuttle back to the terminal.

There were no issues with our car. Everything worked fine. We got different car, it wasn't Ford Focus, instead we got Citroen, but I guess it was an upgrade, because it had GPS, so we got GPS for free:-) Wifi worked wery well, it was the best thing we did, because we used it in the car and on all the properties where we stayed.

We could take wifi box with us to the properties and the wifi box we had was much better than anything that was offered as 'complimentary wifi':-) Overall very happy with the rental. We booked a 2015 Ford Focus at Keflavik's Thriffty depot through Northbound. The bus from the airport to the car rental was quick. We got the extra Grand Collision Damage waiver and when we inspected the car, the clerk felt the tires were a little slim on the threads so after a bit of discussion she upgraded us to a 2017 Ford Kuga AWD with GPS, free of charge.

The only gripe we had was that most gas stations are 'automats' which only accept credit cards (ours, from Canada, didn't work for some reason), although this had nothing to do with the rental itself. Thrifty is located a few minutes away from the main terminal, together with most of the other rental companies. There's a large shuttle bus that passes through every 20 minutes, so be prepared to survive outside for a few minutes.

Picking up (and dropping off) the car from Thrifty went smoothly. There were just one or two people ahead of us, and the staff was efficient, so we didn't have to wait for more than a few minutes. The 'Mazda CX-3 AWD (or similar)' turned out to be a slightly larger Mazda CX-5, which was fine with me. The car's paint had pre-existing damage from gravel, which was great, since I had declined insurance coverage for that kind of damage. We had a very good experience with Thrifty and renting a car from them via Northbound. Picking up the car and returning it took very little time. The car was in great shape, yet at the same time, Thrifty had meticulously detailed any minor scratches so there was no issue upon return that we had caused any damage.

After examining several rental car websites for Iceland that frankly were very confusing and the subject of some negative reviews, I would highly recommend using the Northbound site. It was easy to understand, easy to compare prices, and it seemed like they had taken the time to make sure they only had quality, reliable cars on their search results. After booking the car, I received a very friendly, personalized note from Northbound letting me know that they were there to answer any questions. We never had any, but it was reassuring to get a note from Northbound when renting a car in a country that we had never visited before. Loved the car.

Nice and spacious for all of our needs. Northbound was great to work with - best prices and extremely good customer service. Answered emails quickly and upgraded the Wi-Fi to our car easily and with no hassle. Thrifty was good to work with, although was disappointed I paid extra for the better insurance only to find that when their tire blew on me, I was responsible for paying out of pocket for a new tire. A bit of a rip off but apparently no one covers flat tires since they happen so often in Iceland.

Overall, I would use Northbound again to book my car and Thrifty if it was the best price as it was this time. I rented a Volvo XC60 D4 AWD from Thrifty through Northbound. I found the whole process really clear and easy. The prices from Northbound were the best I could find from a car rental company based at the airport. The booking process was very easy and collection was too. There were lots of Thrifty staff at the rental desk at the time of collection so there was no need to wait, I also got a refund for a GPS system I added on when I found that the car I rented had GPS built in as standard. All additional insurances were explained to us at the time of collection with no pressure to buy.

We chose not to add on any additional insurances at the time of booking. The car was brand new with 5000km on the clock when I collected it, it was very clean and came with a high spec. (GPS, Lane assist, Radar guided cruise control etc.) I did around 1200km in 6 days in the car and it was great, really great to drive, comfortable and stable through a few storms while driving. I would definitely use Thrifty and Northbound again when in Iceland. As I said, being able to pick the car up directly from the airport was great as many other Icelandic rental services are outside of the airport, the prices from Northbound were the best I could find and the car was excellent. Highly recommended! Northbound did an excellent job with providing our group 2 cars for our Icelandic adventure.

We had 2 Ford Galaxies which realistically with luggage can hold 5-6 people comfortably. Picking the car up was very easy and there was staff there at 430 in the AM!! You can take a yellow bus which is out in the main parking lot (there are glass canopies to follow out or you can do a 3 min walk) NOTE, even though my debit card is also a credit card they will not accept it if it says 'debit' on the actual card. Also, one thing you might want to consider is getting the windshield insurance, especially if you are driving for any great distance. We ended up driving over 1000km and I know our windshield took some pretty heavy hits. Also note that Icelandic roads are excellent but, with that being said, weather conditions can vary wildly (we experienced rain, sleet, snow, white out conditions, wind so hard it blew over a truck, and black ice) and there is often little to no shoulder on the side of the road.

Please have your most experienced drives do the driving! Iceland is an amazing country. The people are welcoming and helpful.

Utilize the local supermarkets as food prices in restaurants can be a bit spendy. Also note that the best deal on booze is at the duty free shop in the airport. Its where all the flight crews buy their alcohol. Prices outside the airport can be 70% MORE!!!

Enjoy your trip!! The car was clean, in perfect condition, and was great on fuel. The customer service we received from Thrifty Car Rental when picking up the car was vey accommodating. They even had a shuttle come and pick us up from our hotel and take us to Thrifty Car Rental so we didn't have to worry about a taxi. We ended up getting the GPS service and the MiFi to have internet access in the car.

We ended up not using the GPS and just used the Maps feature on our cell phones connected to the MiFi. Overall, they were great and we would recommend them.

We used Northbound to book a car with Thrifty car rental as they quoted the best price. We were booking the car for a week in Iceland. Since our hotel was very close to Reykjavik airport and we already had booked our two way flybus service, we chose Reykjavik airport as the pickup and drop off location. Cancelling flybus service is a pain, so if you are going to be renting a car (which is a good option), please dont book flybus sevice.

Anyways, from the start Thrifty car rental was bad. We had to sit and wait at Reykjavik airport for 30 mins before someone came and gave us the car. We had a flat tire on the 4th day and when we called Thrifty, their service was horrible.

They just left us in the middle of nowhere and said we were on our own or pay approx $100 for someone to come and change the tire. We just changed the tire on our own and fixed the flat tire for $40 in a show nearby. Finally during the return, as per our rental agreement, we went to Reykjavik airport and there was no one at Thrifty counter. We called them, they asked us to leave the car there and leave the keys in the dropbox.

We did as advised. Sadly there is no pickup and dropoff option. We walked back 2 mile to our hotel. Took the flybus and returned back home.

Story does not end there. After 2 weeks, I see an additional unknown charge on my credit card. I contacted Thrifty and got no reply.

This is where Runar Thor from Northbound comes. He jumped in on top of this issue. He was very quick in replying to my emails, contacting thrifty. Finally after his persistence thrifty paid me back the money they had taken from my card. The reason thrifty gave was, we returned the car at Reykjavik airport and they 'THOUGHT' it was a different location from where we picked up the car.

If not for Runar and his amazing customer service I would have $50 more in my Iceland trip. More than the expense, the feeling of being robbed by Thrifty would have stuck to our wonderful Iceland trip. Use this review to decide on your own whether to go with Thrifty for car rental or not. However I would highly recommend everyone to go with Runar Thor's Northbound services.

You wont go wrong and will have an excellent service. We traveled to Iceland mid-January 2017, and rented a Peugeot station wagon with Thrifty.

The service was excellent upon pick-up; they were quick and thorough, and the rental office has a hot beverage machine. They also provided informational brochures, as well as a gas discount card, which was helpful. Everything about the rental itself was very comprehensive in terms of insurance and additional costs, and the whole experience went smoothly. Returning the car was just as easy as picking it up. We would definitely recommend exploring car rental options through Northbound to friends and family traveling to Iceland, and would use this platform ourselves for our next trip back. We got a Ford Kuga, which was a small upgrade according to them since they did not have the Mazda available. We were very satisfied!

The service to pick up the car was cordial and efficient; in fact the only bad part was waiting for the shuttle to arrive to take us from the airport (which had nothing to do with Thrifty). The car itself was a dream, honestly. I loved driving it and had no trouble, even when it came to 'off-road' conditions. It came with studded winter tires, an ice pick and brush (which came in handy when we woke up to snow one day), and was very spacious for the three of us with our large suitcases and backpacks. Beware that gas in Iceland is incredibly expensive! Our car ran on diesel and took around $70 to fill up. Anyway, overall we really enjoyed our rental and it was a great deal for the price.

The car was ready when we got there and really was great. I would say that it is difficult to understand the relationship between Northbound and Thrifty and I am not sure I was receiving the same coverage that I thought I was.

It is very unusual not to receive any type of documentation after you returned the car. I think the representatives could mention the walking option to/from the rental car site to the airport.

There were a lot of people waiting for a shuttle and we discussed should we walk for a while. We ended up walking and via the parking lot it was a much better option then waiting. You should let customers know it is an option.

Overall great experience and we really enjoyed our trip to Iceland. I had a good experience with Thrifty Car Rental. The staff was helpful and very accommodating, and one employee inspected the car with us to make sure there was no damage beforehand. They made sure we understood everything about the car, the rental process and if we wanted extra insurance (the price includes collision insurance, but not other kinds, like windshield protection and gravel insurance). The office itself is a little ways outside Reykjavik (definitely not within walking distance) but there is a shuttle available. There was a little mix up with my payment, but it was completely sorted out within a few minutes.

The drop off process couldn't be easier, you just park the car near the entrance of the office and drop the keys into the slot. All in all, I would highly recommend this company to anyone looking for a car rental travelling from Reykjavik. Smooth pick-up and drop-off of rental car at Thrifty Car Rental.

At pick-up, the staff showed us the full gas tank, nicks on the car bonnet that were already noted on the rental documents and assured us that the Premium CDW we had opted for provided full coverage (except damage arising from driving in rivers, tyres and wheels, which we were aware of and the staff reiterated). Returning the car at 5am (to catch a 7am flight) was quick and hassle-free. Nothing more beyond checking for a full gas tank and the mileage clocked. Having read several negative reviews about car rental companies in Iceland, my concerns were unfounded. I chose to book through Northbound for its competitive pricing, good reviews and ample details on their website, after having done a fair amount of online research. I will recommend and use Northbound's services again on future trips.

Even though we did have a couple of minor problems with our Mazda CX5, our experience with Thrifty was positive. On our first day we had the 'key battery low' sign appear, but thankfully we were still in Reykjavik and were able to get the second key from their city office. Then on the 3rd day the 'BSM malfunction' sign appeared across the dashboard. That was scary, since we didn't know what BSM means. We calls the Thrifty number, a person immediately responded, though it was past 10 pm. The guy had to find out what BSM means.

A few minutes later he called us back to let us know that it means Blind Spot Monitor, which was not important at all. No other issues while driving or when we returned the car.

We didn't purchase any additional insurance from them (I received a letter of coverage from Mastercard, but didn't have to show it to them). Part 1: we rented the car in the airport.

Citroen Berlingo Bazar

The general reception was fine and friendly, however the clerk was totally inexperienced and had to go behind the partition to get answers to our questions. At the end his supervisor appeared and she was totally impatient with our questions (the questions were not at all unreasonable).

Part 2: we took the insurance that covered all possible damages, except for tires for some reason. We had two mishaps on the road. One with a trailer that nearly pushed us off the road when returning from overtaking us. He ended up knocking out left-hand mirror. The other was an ancounter with a sheep that chose to run towards the car and hit it.

In Akurairi airport we contacted Thrifty offices by phone and within 15 minutes arrived two very nice and polite representatives, inspected the car (they were not at all impressed with the damage) and replaced it with another similar car. The rest of the trip was uneventful and we returned the car in Reyjavik city. The office there was polite and helpful and provided a lift back to town. Remark: Ford Fiesta is suitable and adequate for two passengers with suitcases to travel the ring road. Getting the car and returning the car was very simple and fast.

I liked that alot. But I'm not sure about the cleanliness of the car. Because the Volvo we got wasn't clean at all, as if I rented right after someone else. It that is a standard then I think you need to improve on that.

Also need better guideline about parking in the city, like what does the hour clock is and do we need to do anything, or where to wash the care in case we needed. All of these info we learnt from asking but it would help if you told us as a guideline.

In general driving in Iceland was a great experience. The car was brand new and running good. Oh also it would help if you can tell us before hand how much fuel the car needed for full tank. The car was very good and the service was excellent and the CX-3 came up to expectations. We had no trouble with the vehicle although I would say the road noise caused by the studded winter tyres was pretty loud and the windscreen wipers were not very effective, especially the rear wiper, as they only smeared the considerable dirt from driving around the Route 1 ring road which did have unavoidable sections of gravel surprisingly. I think they should have been replaced. The expensive price of fuel was also a surprise.

The navigation unit offered was useless as it did not even have hotels in Iceland listed so we swapped that out in exchange for use of the in-car wifi which worked very well mostly and in combination with our own iPad served for navigation instead of the Garman navigation unit. Overall the process was very smooth. We were provided with a Ford Kuga which we were quite pleased with, although I suspect the Mazda may have been a better vehicle.

Thrify also were having issues with their in-car wifi system (which we only found out after we had driven far away), so ended up having to return to Reykyavik the following day to pick up a dongle. Definitely make sure you check wifi is working before leaving! Northbound were great though - no issues with them at all, and everything with the booking otherwise was excellent. It was an overall positive experience renting with Thrifty through Northbound initially. Runar from Northbound was quick to respond to all inquiries prior to our trip and the vehicle was there for our group of eight upon arrival at the Thrifty office.

We were initially docking at 2:30 p.m. And I was informed a person from Thrifty would be there to meet us at the dock with the shuttle to take us to the Thrifty office. We ended up late and did not dock until after 4:30 p.m. We waited a while because no one was there to meet us with the shuttle. After walking around and trying to locate someone, we ended up calling to tell them we had arrived. I wonder if there was no way for Thrifty to know we had docked late due to weather and that is the reason we waited and had to call?

After that initial delay, all worked out in the end. For future, perhaps there could be a better way for Thrifty to know when cruise ships arrive later than expected? Thanks again!

General experience with the Thrifty Car Rental is overall pretty good. We had only problem at the beginning of our journey as I didn't know that the car could be payed only via credit card. Very luckily, my two companions had credit cards with 75% of the needed amount of money. The guy at the desk was very helpful as he divided the payment to separate checks so that we could pay 75% of the price using two credit cards and for the rest I was allowed with paying by my debit card.

Regarding the car, it was rather new and suitable for 3 persons and lot of luggage. The only downside was that the provided Ford Focus didn't have an automatic cruise control (tempomat) which should be recommended for the Ring road (as there is mostly limit of 90 km/h). Other than that, we are happy that we were provided with the 2015 (fairly new) Ford Focus and we were satisfied with the help of the guy at the desk. If the rating 5 means the best and 1 the worst, I'll rate the service with the 4. There's a good 5 reasons why i chose Northbound for my car rental, i just picked one out of the list because i could not select more!

A big thank you to Runar for his attention to my needs! I chose a car from Thrifty, the staff were a friendly bunch, of note their flexibility in helping me find the best car for the job, i also appreciated the agency's choice of insurance options which in my opinion is the best on the Icelandic car rental market. I can forgive the staff for the extra time i spent at check-in, a crowd gathered in the office, a busy day i reckon!

My wife and i had a great time on the road thanks to their low mileage Ford Fiesta 2017, the only glitch is the tire pressure lamp stayed on in the dashboard all the time. I followed the clerk's instructions not to bother with it and just check the tires as i would normally do with my own car.fortunately did not have to inflate a tire in the whole trip. If the price is right i will certainly rent through the excellent Northbound a Thrifty car next time Iceland calls us, i have this feeling that our next Icelandic journey is not that far away! All the best, Carol Dorion Canada. We wound up receiving a Ford Expedition instead of the Volvo. It was a great, safe truck but I would've liked another choice or at least a little heads up considering the fuel efficiency of the Expedition is a lot different than a Volvo. However, the car was easy to book.

Shuttle service to bring us to the car rental facility was on time and efficient. Once we got to the facility the service was quick and the staff very helpful. I had a few wuariotns for he staff prior to booking and they responded quickly via email in English. They made it very easy letting us leave the car at the hotel once we were done (for additional price), but I never received confirmation that they came to pick up the car, in fact, it was still there the next day and I still haven't received confirmation even after emailing the staff. But overall good experience and I would recommend Northbound/Thrifty Car service again. Renting a car was super easy. The clerks were not pushy with 'add on' sales or insurances, which is a huge plus.

Picking up and dropping off is a cinch. I was going to do a lot of winter driving so I opted for a 4x4 and chose a Mazda CX-3 because I knew it got upwards of 32MPG. Unfortunately, they didn't' have my reserved vehicle (which happens a lot as I understand it) and I was given a Ford Edge, that even with its eco boost, still only got around 23MPGs or so during my trip. With gas prices being OUTRAGEOUS in Iceland this ended up adding about $40-$50 dollars to my trip. I think next time I will demand that I get the car I paid for by calling and emailing in advance multiple times.

Other than the car swap issue I would 100% recommend and very likely will do business with again on my next trip. The car was great, but it wasn't the car that we wanted to rent originally. I had reserved the Mazda CX-3 AWD, but when we arrived we were given a Ford SUV instead. The vehicle was fine anyway and was good to drive. The prices of the cars in Iceland are pretty expensive. I rent often in the US with rates that are far lower.

When we returned the car early in the morning the staff was nice and invited us to wait for the bus to the terminal inside. Only problem is that you have to be outside to catch the bus and the bus drove right by without picking us up, so we had to walk to the terminal. Overall we were pleased with the booking experience through northbound, we found the website easy to use and a great selection of hire vehicles.

Unfortunately we were left disappointed when we arrived at the rental office, after finding the 2016 XC90 had been subbed for a much older Ford Expedition which neither myself or my husband felt was a satisfactory replacement. When my husband raised it with the sales person we were told quite abruptly that we were being given the Ford as there were no Volvos. The condition of the car inside was quite unsatisfactory, and our first task was to clean out the rubbish left by previous drivers. Based on our experience we would not deal with Thrifty again. The car itself was fine and the process of collecting was easy. The drop off, on the other hand, was a shambles.

We were told on the day of collection that the last shuttle would leave at 16:30, but we had rented the car until 18:00. The collection point is a long way out of town.

We were told that we'd have to get a bus or taxi back. Given this hadn't been told to us earlier, we couldn't change our plans. No clear instructions were given about how and where to get a bus. When we dropped off the car at 17:30, the office was closed, so we could have realistically dropped the car off the next morning. We tried to get a bus, but they only accept cash, which we didn't have, nor did the cash point in the nearby petrol station work. So we had he option of walking for an hour and a half in -7 degrees or getting a taxi that cost us over £30 back to the centre, pretty much defeating the point of renting a car in the first place. A simple solution wold have been to let us know about this situation earlier so we could plan for it, or to provide a proper shuttle service.

4.5/5 for collection, 0/5 for drop-off. Would not recommend based on our experience. Important Information Mileage / Kilometres Unlimited kilometres Insurance Deposit Procedure The supplier takes an imprint of the customers credit card and doesn't withhold anything from the credit card. How can I pay on Northbound? This supplier offers 15% payment on Northbound.

100% payment is not available for this supplier. If you pay 15% when you book online you'll need to pay the remaining 85% when you arrive to pickup your vehicle. You can see the payment methods this supplier accepts below. You will not pay anything extra once you arrive, no hidden fees/taxes or booking fees on arrival. Northbound accepts payment with the following credit cards: Visa, Mastercard, American Express, Discover, Diners Club, JCB, Union Pay. Debit Cards Debit cards are not accepted.

Cash Cash is not accepted. Excess / Security Deposit The main driver must be in possession of a credit card in their own name when picking up the car. The Card must have enough available funds to cover the excess / deposit amount. For the overwhelming majority of rentals on Northbound, the usual procedure consists of imprinting your credit card and keeping it on file for the duration of your rental.

No amount is withheld from your credit card in those cases. Please note that pre-paid credit cards are not accepted as a credit card for security deposits Age Requirements Minimum age limit for this car is 21. The car hire company’s age-related charges and restrictions will apply to all additional drivers. Drivers License If your driving license is printed with non-Roman letters such as Chinese, Japanese, Russian etc.

You will need an International Driving License. Cross-border Customers whose travel plans include driving outside the country of rental (or crossing borders or travelling to different islands within the same country) must advise us before they pick the car up. Restrictions may apply for certain countries which may require the customer to pay additional fees.

Please note that cross-border travel is not allowed with this car hire company.